Warranties
WARRANTY INFORMATION
Recently Purchase A Product?
- Make sure to fill out our online Warranty and Manual Acknowledgement.
- Submission is requested within ten *(10) days of receiving your Warranty and Manual Acknowledgement.
Submit a Product Warranty Registration Form
Need To Submit A Warranty Claim?
- Click on the button below to fill out our online Warranty Request Form.
Submit a Warranty Request Form
LIVESTOCK EQUIPMENT WARRANTY OVERVIEW
Sioux Steel Squeeze Chutes & Head Gates and HiQual Hydraulic Chute & Calf Chutes are backed by our ALL NEW
industry leading 8-Year Warranty. Select Sioux Steel Working Equipment
products are backed by a 3-Year Warranty, and our HiQual Heavy Duty
& Range Tough and Sioux Steel Calving Pens & Bow Gates also come
standard with 3-Year Warranties. Additionally, we offer a LIFETIME GUARANTEED GATE PROGRAM
on all Sioux Steel 2” Victory gates, HiQual 2” Heavy Duty, Cattleman’s
& Super Six gates so you can trust your equipment will last and that
your purchase is from a 100+ year old company that stands behind our
work. Scroll down to read more about the Lifetime Gate Warranty.
If you have warranty questions or concerns, please contact your local Sioux Steel dealer or contact Sioux Steel's warranty department at 1-800-557-4689.
Download Warranty Information Flyer
| LIVESTOCK PRODUCT | LIFETIME WARRANTY | 8 YEAR WARRANTY | 3 YEAR WARRANTY | 1 YEAR WARRANTY |
|---|---|---|---|---|
| 2” Victory Gate | ✓ | |||
| 2” Victory Tall Gates | ✓ | |||
| 2” Heavy Duty Gates | ✓ | |||
| 2” Cattleman’s Gates | ✓ | |||
| 2” Super Six Gates | ✓ | |||
| Locking Mechanisms | ✓ | |||
| Rump Fingers | ✓ | |||
| Cleated Rubber Flooring | ✓ | |||
| Squeeze Chutes | ✓ | |||
| Head Gates | ✓ | |||
| Hydraulic Chutes | ✓ | |||
| Hydraulic Calf Chutes | ✓ | |||
| Calving Pens | ✓ | |||
| Palp Cage (Pin On) | ✓ | |||
| Crowding Tubs | ✓ | |||
| Scale Equipment | ✓ | |||
| Adjustable Alleys | ✓ | |||
| Slick Door (Pin On) | ✓ | |||
| Bow Gates | ✓ | |||
| Heavy Duty Panels | ✓ | |||
| Range Tough Panels | ✓ | |||
| Hydraulic Components | ✓ | |||
| Portable Systems and Chutes | ✓ | |||
| All other Livestock Equipment, including Bulk Bins, Poly products and all Livestock Gates that are not labeled through the “Guaranteed Gate Program” as provided above. | ✓ |
LIFETIME GATE WARRANTY OVERVIEW
If a gate is ever damaged so that it cannot be used for its intended purpose, we will repair or replace at no charge to you, our customer. If a gate is hit with a loader or backed into with a truck/tractor, the gate has to be damaged to the point that it cannot be used as a gate to hold cattle, sheep, hogs or any other livestock. This is not a scratch or dent cosmetic warranty, it’s a pass or fail warranty as to the functionality of the gate.
Sioux Steel Company (the “Company”) warrants to the original purchaser that the livestock gates labeled through the Company’s “Lifetime Guarantee Gate Program” (the “Gates”) are free from defects in material and workmanship for the life of the original purchaser. The “Sioux Steel Guaranteed Gate” sticker and/or the notch located where the chain hooks onto the gate must be present on the gate in order to qualify for the lifetime warranty. No individual or entity, including the selling dealer, is authorized to make any statements or assume for the Company any liability relating to or arising from the product or its use that varies from the express terms of the Limited Lifetime Warranty.
EXCLUSIONS: The Limited Lifetime Warranty does not cover and the Company is not responsible for: (i) modification or alteration of the Gates; (ii) cosmetic damage, normal wear and tear or damage that does not hinder the functionality of the Gates, including fading of the color; (iii) damage caused by use for purposes inconsistent with its intended purpose or design; (iv) damage due to use of any parts or components not supplied by the Company.
The obligation of the Company is limited to repairing or replacing at its factory any part or component determined to its satisfaction to be defective, and all costs, expenses including transportation, and any fees are the responsibility of the customer. The customer must notify the Company of a claim by registered or certified mail within (30) days after discovery or the claim shall be deemed waived at Sioux Steel Company, 196 ½ E. 6th Street, Sioux Falls, SD 57104. This information is not intended to be the entire Limited Lifetime Warranty for the Gates and is for informational purposes only. Please see the Company’s New Product Warranty for the full Limited Lifetime Warranty
Download Lifetime Gate Warranty Claim Form
GRAIN BIN WARRANTY OVERVIEW
A lot can happen once your bin goes up, but Sioux Steel Company has your back if the unexpected occurs to your grain storage system. Have confidence and peace of mind in your bin purchase. If you have warranty questions or concerns, please contact your local Sioux Steel dealer or contact Sioux Steel's warranty department at 1-800-557-4689.
- 10 Year Warranty Standard On Every Sioux Farm & Farm/Comm Bin Purchase
- 5 Year Warranty Standard On Every Sioux E Series & Commercial Bin Purchase
- Sioux bin accessories are covered by a one-year limited warranty.